Product Overview

One AI agent. Every billing task.

AskChart's AI agent lives inside your EHR as a user — filing claims, fighting denials, managing schedules, and communicating with patients. No migration. No new software to learn.

How the agent works

One agent per practice. It logs into your EHR, reads data, and takes action — just like a human team member.

Agent Identity

Each agent gets a unique email (e.g., superagent+maria@askchart.ai). Provider adds it as a user in their EHR with biller permissions.

Skill Engine

Modular skill system — billing, scheduling, messaging, copay collection. Enable what you need, disable what you don’t. Expand over time.

Monitoring

Real-time dashboard shows agent activity, claim statuses, revenue metrics, and health indicators. The agent monitors itself.

Capabilities

Deep dive into what the agent does for your practice.

AI-Powered Claim Filing

Claims are submitted the moment your notes are locked. No batching, no end-of-week delays. The agent monitors your EHR daily, identifies billable visits, and files automatically.

  • Same-day claim submission
  • Automatic CPT code selection with confidence scoring
  • Pre-submission validation against payer rules
  • Missing modifier detection before submission

Denial Prevention & Appeals

Instead of reacting to denials, the agent prevents them. Every claim is validated against payer-specific rules before submission. When denials do happen, the agent generates appeal packages automatically.

  • Pre-submission denial risk scoring
  • Payer rule engine (Aetna, BCBS, Medicare, etc.)
  • Automated appeal letter generation
  • Audit-ready defense packages with full rationale

Defense Packages

Every claim gets a comprehensive audit trail — coding rationale, validation details, eligibility confirmation, payer rules cited, and a complete timeline of actions. Export to PDF in one click.

  • Coding rationale with confidence scores
  • Eligibility verification with timestamps
  • Payer-specific rule citations
  • One-click PDF export for appeals

Real-Time Revenue Dashboard

See your practice’s financial health at a glance. Collections, clean claim rates, denial rates, revenue uplift vs. baseline, and hours reclaimed — all updated in real time.

  • Monthly collections tracking
  • Clean claim rate vs. industry benchmark
  • Denial rate trending with causes
  • Revenue uplift compared to pre-AskChart baseline

Agent Chat

Talk to your AI agent in natural language. Ask about your schedule, check claim status, look up patient information — all without navigating complex software.

  • Multi-channel conversations (Billing, Scheduling, Patients)
  • Natural language queries about your practice
  • Structured data cards in responses
  • Action confirmations with undo capability

Smart Scheduling

Automated appointment management. The agent handles reschedules, cancellations, waitlist backfill, and no-show recovery through proactive patient outreach.

  • Appointment creation and modification
  • No-show recovery via text outreach
  • Waitlist management and backfill
  • Schedule optimization suggestions

AI Skill Roadmap

The agent starts with billing and expands. Each skill makes the agent more valuable — and stickier.

Tier 1

EHR Native

Functions that already exist inside the EHR. The agent operates them better and faster than a human.

Insurance Billing
Proven — 90+ claims filed, money collected
Live
Scheduling
Appointment management, rescheduling, cancellation
Building
Patient Messaging
Monitor and respond to messages via EHR
Building
Copay / Self-Pay Collection
Charge patients, collect copays and outstanding balances
Building
Tier 2

EHR Adjacent

The agent operates tools the provider already uses via browser automation.

Prior Authorization
CoverMyMeds and similar tools
Planned
Care Coordination
Lab orders, referrals, running errands for the provider
Planned
Insurance Eligibility
Real-time eligibility verification
Building
On-Demand Tasks
Provider asks, agent executes
Planned
Tier 3

New Integrations

Capabilities requiring new infrastructure — extending the agent’s reach.

Phone System
Inbound/outbound calling for appointment confirmation
Future
Fax Handling
Automated fax processing and routing
Future
Patient Debt Collection
Professional patient payment recovery
Future

Works with your EHR

The agent connects to your existing system as a user — no API integration needed.

eClinicalWorks
DrChrono
SimplePractice
TherapyNotes
athenahealth
Epic
Cerner
Medidata
+ More on request
SimplePractice
SimplePracticeSupported
Healthie
HealthieSupported
IntakeQ
IntakeQSupported
Tebra
TebraSupported
Klarity
KlaritySupported
TherapyNotes
TherapyNotesComing soon
JaneApp
JaneAppComing soon
eClinicalWorks
eClinicalWorksComing soon
OptiMantra
OptiMantraComing soon
AdvancedMD
AdvancedMDComing soon

Security & Compliance

Built for healthcare from day one. Your data is safe.

HIPAA Compliant

Full compliance with HIPAA regulations. BAA available. All data handling follows healthcare industry security standards.

Bank-Level Encryption

Data encrypted in transit and at rest. TLS 1.3 for all connections. AES-256 for stored data.

Audit Trail

Every agent action is logged with timestamps and rationale. Complete transparency into what the agent does and why.

Shadow Mode

Start risk-free. The agent observes your billing without taking any action. See what it would do before going live.

Managed Billing

Industry-best pricing at 3.9% of successful reimbursements. Half the industry average. You only pay when we get you paid.

Same-day claim submission

Denial management & auto-appeals

Insurance eligibility verification

On-demand & weekly billing reports

No upfront fees, no contracts

Industry-Best Rate

3.9%

of successful reimbursements

Legacy billers charge 5-10%

See it in action

15-minute demo. We create your agent live. You see it connect to your EHR in real time.